Frequently Asked Questions

Our pricing varies depending on the scope and type of project. We provide custom quotes after an initial consultation where we understand your specific needs, timeline, and budget. Contact us to discuss your project and receive a tailored quote.

Initial consultations are typically included in our service packages. For standalone consultation services, there is a fee which will be discussed when you book. This ensures you receive focused, valuable advice during your session.

Payment terms are discussed and agreed upon before work begins. Typically, projects are structured with an initial deposit, progress payments at key milestones, and a final payment upon completion. We're happy to work with you to find terms that suit your situation.

Our design fees are separate from furniture, materials, and construction costs. We'll provide detailed specifications and can coordinate purchasing, but items are invoiced separately. This transparency helps you understand exactly what you're paying for at each stage.

Our process begins with a consultation to understand your vision, lifestyle, and goals. We then develop a design concept with mood boards, layouts, and material selections for your review. Once approved, we move to implementation, coordinating with trades and suppliers. Finally, we complete the project with styling and accessorizing.

Absolutely. We work collaboratively with you throughout the process. You'll review and approve all design concepts, material selections, and major decisions before any work begins. Your input is essential to creating a space that truly reflects your style and needs.

Yes, we specialize in working with what you have. We'll assess your existing pieces and incorporate them into the design where possible, refreshing and reimagining spaces while making strategic additions. This approach is both sustainable and cost-effective.

Yes, we regularly collaborate with architects, builders, and other professionals. We can work alongside your existing team or recommend trusted partners. Good communication and coordination are key to successful projects.

Timelines vary significantly depending on scope. A styling refresh may take 2-4 weeks, while a full renovation can take 3-6 months or longer. We'll provide a detailed timeline during your consultation, accounting for design development, ordering lead times, and construction schedules.

Several factors influence timelines: project scope, availability of materials and furniture, construction schedules, planning permissions (if required), and seasonal considerations. We'll discuss all relevant factors during planning to set realistic expectations.

We understand that sometimes projects need to move quickly. While we always recommend allowing adequate time for thoughtful design and quality execution, we can work within tighter timelines when necessary. This may involve prioritizing certain elements or adjusting the scope.

We provide interior design and styling services across the United Kingdom and the Balearic Islands. This includes both remote consultations (via video call) and on-site visits, depending on your location and project requirements.

Yes, we travel for on-site consultations and project management. Travel arrangements and any associated costs are discussed upfront and included in your project quote. For remote consultations, we can work effectively via video calls and digital communication.

We understand that needs can evolve. We build flexibility into our process and can accommodate changes where possible. Significant changes may affect timeline and budget, which we'll discuss with you before proceeding. Communication is key to managing any adjustments smoothly.

For full-service projects, we coordinate with trades and suppliers, conduct site visits, and manage the overall project flow. The level of project management depends on your chosen service package. We'll clarify this during your consultation.

Yes, we offer remote consultations and can work on projects remotely when appropriate. Video calls, digital mood boards, detailed specifications, and regular communication allow us to deliver excellent results without always being on-site.

Remote consultations are conducted via video call. We'll discuss your project, review photos and measurements you provide, and offer expert advice tailored to your questions. You'll receive a written summary with key recommendations after the session.

For remote projects, we'll need photos of your space, room measurements, and information about your goals and preferences. We'll provide a checklist of what's needed to ensure we can work effectively without being on-site.